If you are using a VPN or Proxy, please disable them or contact support team. Please provide debug info from textarea below: ptgBm5w5NGSmWhxXuTtJmUtQJwYzgjRZS9Eb9WeVBWd5fjP2AqZpjcRdhxmqCw9q5SxGSmLeQ5FbisrFJ7RWhPyVy7GqcPjxwSTYHs1u1woftHq3gKMwUbLoRySuAkPADRbUkZe5PcHriGuthcS
You can also try to pass an automatic check but with no guarantee.